Choosing Your Website Host is Critical

There are so many pieces to a great WordPress website. The WP version, PHP, theme, plugins, images, content, videos… all contribute to the website’s performance.

But even if everything is optimized as much as possible, if your server isn’t performing, the site will still not serve as quickly as possible.

I’ve tried many server hosts in the last decade, and my favorite so far is undeniably  InMotion Hosting.

A Little About InMotion Hosting

Joining me on the BeBizzy Break Podcast toay was Robert Hood, Assistant Product Line Manager for both WordPress and Dedicated Hosting.   

InMotion Hosting is a hosting company based in Virginia Beach, VA. They do have satellites in Los Angelas and Denver.

Support Is a Focus for InMotion

• Agents are trained by agents who have been on the support floor for months, even years.
• Agents are continuously trained to support new issues or to better handle customer requests.

Some technical info

• All hard drives are Samsung SSDs
• Intel-based CPUs
• CentOS operating systems. No Windows support at this point. 
• Redundant, secure server locations in Los Angelas and Virginia.
• Caching – NGNIX
  • NGNIX is a proxy-cache, so the site is served from memory instead of the hard drive. 
  • NGNIX can be turned on or off.

What Are People Looking For In A Server Host

• Price
• Technology
• Support – they are there 24×7, 365 days.
• Uptime, as for most hosts is 99.9% uptime goal.
  • Dedicated staff of support people watching the server environment at all times controlling 

Hosting Types

Hosting is similar to where you live. 

• Shared Hosting – Apartment. Communal system sharing resources like water, power, trash. You are dependent on everyone else on that server to be responsible for bandwidth and malware.
• VPS Hosting – Townhome. Technically connected, but your own water, power, privacy, etc. Your site can still be dependent on others being responsible, but you are insulated a bit.
• Dedicated Hosting – Private home. You have control over basically everything. You have your server resources, your bandwidth, etc.

Support Types

• Basic Support
  • Available 24×7 – 265
  • Handles almost 95% of the issues you encouter
• Advanced Product Support (Robert used to be the manager of this support team)
  • Junior system admins
  • Higher degree of training
  • Assigned to VPS-3000 customer or dedicated box
  • They have resources available to help, but generally an agent owns an issue from start to finish; no hand-offs.
• Paid Support Teams
  • WTR Team – Website Transfer Team
    • Get some time with that when you spin up a new server
    • Available at later times for more transfers
• Managed Hosting Team
  • For-hire system admins
  • Bye per-hour or subscription programs 
  • Help with setup, custom configuration, advanced issues.

My experience with InMotion Hosting has been incredible. They are competitively priced, have updated technology, and superior support. If you’re looking for a better host for your WordPress site, InMotion Hosting is my recommendation. 

Where are you hosting your website? Leave it @BeBizzy on Twitter!